Good News On Monday, May 3rd, we will allow clients and patients who have a scheduled appointment to enter the hospital. We will still offer curbside services for clients who would rather keep social distancing.
During this time of transition, in doing our best to keep you and our staff safe, there may be longer than usual wait times.
This is what you will need to know when arriving for appointment and before entering the hospital.
Once you arrive, call 336-249-3991 – you will be asked for your cell phone number. We will ask you to wait in your car, when your room is ready you will receive a text message stating which room to bring your pet to, numbers will be above each exam room door.
There will be an entrance door and an exit door.
There will be no waiting for appointments in our lobby. Lobby will be open for clients to pick up food, medical supplies, and medications.
We do respect that there are individuals that have medical conditions that permit them not to wear a mask. However, to keep our team safe you must bring a mask and wear it during your entire visit inside the facility. We will still offer curbside services for those individuals and their pets that due to medical conditions cannot wear a mask.
Services that will remain curbside are
Please call when you arrive, and a staff member will be out to help you as soon as possible 336-249-3991.
Thank you for your kindness and support for our office! We appreciate every one of you!
We will continue to give our best to our patients and clients as we navigate through these upcoming months.
Dear Clients, We here, at Jordan Veterinary Hospital, want to reach out and Thank You for your patience as we are still navigating the difficult times caused by the COVID-19 pandemic. We realize that it is harder to get through on our phone lines and the wait times that you are accustomed to are significantly longer and for that, we apologize. Our hospital is still doing “curbside care” for our patients and utilizing phone and digital technology to stay connected regarding the care of your pets. Only hospital personnel: including veterinarians, veterinary nurses, and other staff, will be allowed inside our hospital. Exceptions will be made for difficult end of life decisions. Please know that we are doing our very best to take care of every patient in a timely manner while keeping you and our staff safe. This has been a learning curve for all of us, but we are making daily changes for better flow and communication. Your concerns are very important to us, so please make sure that you write them down so that they can be addressed during your appointment. We truly miss seeing all of you in the office with your pets and look forward to the day when we can return to “normal”. Thank You for your understanding, patience, and flexibility as we all navigate the unprecedented circumstances brought about by the COVID-19 pandemic. With your best interest at heart, The Doctors and Staff of Jordan Veterinary Hospital
December 15, 2020
December 11, 2020
Dear Clients, Due to an increase in COVID-19 cases in our county, Jordan Veterinary Hospital will return to “Curbside Care” for all services and appointments starting Monday, December 14th. We at Jordan Veterinary Hospital want to assure our clients we are taking the necessary precautions to ensure the health and safety of you, your pet, and our staff. The health department has set up daily updates of data. Our county is the red zone. We stay curbside until we are out of the red possible orange zone.
We will remain OPEN for grooming, daycare, boarding and professional services.
We are not allowing clients inside the facility to minimize direct contact.
If you are sick and your pet needs medical attention, please have a family member or friend bring your pet.
Call our office when you arrive and a staff member will come to your car and retrieve your pet for services. 336-249-3991
During your pet’s visit we will stay in communication with you to make sure all your questions are addressed.
We are sorry for the inconvenience; rest assured your pet will receive the same quality care and kindness that we have always delivered. Thank you for your understanding. If you have any questions, please ask.
With your best interest at heart, The Doctors and Staff of Jordan Veterinary Hospital